Fractional Ops for Growing CPG Brands

I run your supply chain, orders, and compliance so you can grow sales.

Integrations and platforms

C7
Cin7
U
Unleashed
AT
Airtable
M
Make
QB
QuickBooks
S
Shopify
A
Amazon
Z
Zapier
CU
ClickUp
S
Slack

Common Problems

POs pile up and shipments slip

Chargebacks eat margin

Distributor portals slow you down

No single source of truth

My Solutions

Clean order flow and clear status

Compliance done right the first time

Portals handled daily

One set of numbers everyone trusts

Core Services

POs + 3PL coordination

Purchase Orders and 3PL Coordination

End-to-end PO management from receipt to fulfillment. Daily 3PL coordination, shipment tracking, and proactive issue resolution.

Inventory + ERP setup

Inventory and ERP Setup

Complete inventory management system implementation. ERP selection, configuration, and training for real-time visibility.

Retailer + FDA compliance

Retailer and Compliance

Navigate retailer requirements and FDA compliance. Portal management, documentation prep, and ongoing compliance monitoring.

Trade spend + deductions

Finance Support

Trade spend optimization and deduction management. Detailed financial reporting and analysis to protect margins.

Proven Results

50%

Cut lead times

80%

Reduced chargebacks

92%

Delivered OTIF

My Process

1

Assess

Map orders, tools, vendors

2

Stabilize

Fix the biggest gaps

3

Systemize

SOPs + training

4

Scale

Weekly ops rhythm + metrics

Ready to fix your ops?

Book a 20-minute consult

Flexible Monthly Plans

These packages are completely customisable to match your needs.

Starter

$3K–5K/month
  • Wholesale Order Management
  • Customer Service
  • Inventory Management

Core

$6K–10K/month
  • Sourcing & Procurement
  • 3PL Management
  • Shipping & Freight

Pro

$12K+/month
  • Complete Ops Management
  • Demand Planning
  • ERP Integration

Project Add-ons

ERP Setup

$5K-15K

Complete system implementation

Portal Integrations

$3K-8K

Automated data flows

SOP Pack

$2K-5K

Complete process documentation

Book a call to discuss

Real Results

Beverage Startup

Client Snapshot

<1M revenue, launching in 200+ Sprouts stores

Problem

No inventory system, manual processes, scaling challenges

Plan

Built complete ERP system, automated workflows, trained team

Results

  • • Successful 200-store launch
  • • 300% revenue growth in 6 months
  • • Zero compliance issues

Stack

Cin7 Core Make Airtable QuickBooks

About Courtenay

I’ve spent my career making big, complicated operations run smoothly - whether that meant moving entire film crews across countries, standing up supply chains for new consumer brands, or keeping multimillion-dollar budgets on track. I’ve built and managed operations across six countries, worked with teams of 100+, and learned that the real art of operations is equal parts logistics and people. I thrive in fast-moving environments where every detail matters but things never go exactly to plan. From e-commerce warehouses to film sets, I’ve seen firsthand how strong systems and clear communication keep projects on time and teams sane. These days, I focus on helping consumer goods brands grow without getting buried in the day-to-day.

Work Style

Remote first
Weekly cadence
Written reports
Measurable targets

Frequently Asked Questions

Most clients can start within 1-2 weeks. I'll need access to your current systems and a brief onboarding call to understand your processes. Emergency situations can be accommodated faster.

I work alongside your existing team or can serve as your complete ops function. My goal is to build systems and train your people so you can eventually run operations internally if desired.

Access to your current systems (ERP, retailer portals, 3PL dashboards), recent PO history, and a list of your key vendors and contacts. I'll handle the rest of the discovery process.

Weekly dashboards showing OTIF performance, chargeback reduction, lead time improvements, and cost savings. You'll have clear metrics on ROI from day one.

Get in touch